Business support
Use the menu below to quickly find the number you're looking for:
Portal support

Legacy CenturyLink (Business Applications Help Desk)

Legacy Level 3 (Portal Support Center)

Enterprise and wholesale repair

National services

Local ILEC services

Activations
877-453-8353, option 3 (Monday–Friday: 7:00 am–7:00 pm MT)

請求

Legacy CenturyLink

Legacy Level 3

CenturyLink Technology Solutions (CTS, legacy Savvis)

888-638-6771
  • クラウドアプリケーションマネージャー
  • Cyxtera Colocation Services
  • マネージドサービス

Conferencing & Collaboration

888-447-1101 (720-888-8499), option 1

コンテンツデリバリーネットワーク (CDN)

Equipment (CPE)

800-421-2271 (Voice equipment including Avaya, AVST, Nortel, and ShoreTel)
800-227-2218 (Data equipment including Cisco, ADTRAN, Juniper)

Field tech services (billable remote hands)

877-453-8353 option 1, then 2, then 3

Internet, TV, and phone repair

AZ, CO, ID, IA, MN, MT, NE, NM, ND, OR, SD, UT, WA, WY

All other states

Local number portability (legacy Level 3)

Level 3 port in

Level 3 port projects

Local Services (legacy Qwest LEC area)

800-223-7508 (POTS and Analog Services)
800-247-7285 (Broadband, HSI, or DSL)
888-234-9375 (Advanced Broadband Service)

Managed Enterprise Services (MES)

844-581-2349

Managed Enterprise with Cisco Meraki

844-210-8821

マネージドセキュリティ

Legacy CenturyLink

Legacy Level 3

Network maintenance (change management coordinator)

855-CHG-MGMT (855-244-6468)

Network Managed Service (NMS) / Managed Office / SD-WAN

877-453-8353, option 1

Physical security (facility access)

866-788-9888

Professional services & Pro NOC

Legacy CenturyLink

Legacy Level 3

System Designer Operations Center (legacy CenturyLink)

844-889-6648

For help with Hosted VoIP (stand-alone or with Managed Office), IQ SIP Trunk, and Integrated Access (stand-alone, with Core Connect Enterprise, or with Fiber+/Fiber+ Enterprise).

Toll Free Services

Legacy CenturyLink

Legacy Level 3

VoIP MAC Desk / National Technical Assistance Center (legacy CenturyLink)

844-285-8647
  • option 1: adding or removing seat inventory
  • option 2: add features (Business Communicator, Receptionist Console, voicemail for group features)
  • option 3: add/delete telephone numbers (does not include ported numbers)
  • option 4: enabling/disabling end-user features to specific seat types (busy lamp fields, shared call appearances, call pick up groups, etc.)
  • option 5: requesting training for new employees
  • option 6: order additional telephone sets (VVX series, D60 wireless, conference phones)

Vyvx

800-888-6771 (720-888-0429)