Business support

Updating your Control Center profile

You can make changes to your Control Center profile yourself, such as: change your name, password, email address, phone number(s), time zone, mailing address, and security questions.

It's important to keep your contact information up to date. At a minimum, keep your email address current—this is how we alert you when orders are complete, systems are down, or tickets have been updated. (To enable text alerts, you'll also need to fill in your mobile phone number.)

However,  if you need to change your enterprise ID, enterprise name, or username, you won't be able to do that yourself, you'll need to contact your system administrator.

To update your Control Center profile:

  1. From your username list in the upper-right corner, select My Profile.

    Control Center displays your profile.
  1. Click Update User Details.
  1. Make changes to your profile, then click Save & Return to Profile.
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