If you want to understand patterns you're seeing in your data, run a detail report. With it, you can get more details about your telecom use and costs. (If you want to see high-level trends, view a summary report.)
Watch our standard detail billing reports video to learn more:
To save time, choose from a variety of standard detail reports on popular subjects. Examples include:
You can edit any of these reports or create a custom one that better suits your needs. By default, when you run a summary or detail report, the system tries to extract data from every account you have permission to, which increases processing time and creates bigger reports. If you want to see a report immediately (and not wait for an order to be processed), you can reduce the number of records it contains by using the hierarchy/level feature or creating a filter to search for specific service IDs and account numbers.
To view a standard detail billing report: