Business support

Accepting calls from anonymous callers

If you want to accept calls without caller ID, you can turn off the Anonymous Call Rejection feature. By default, this feature is turned off.  

To turn off Anonymous Call Rejection:

  1. Open your browser or Microsoft Outlook with the Enterprise Assistant Toolbar.
  1. Click Services.

    The Services window opens with the toolbar features, displaying the last feature opened.
  1. Under the Incoming Calls menu, click Anonymous Call Rejection.
  1. Click the Off radio button.
  1. Do one of the following:

    • If you want to make additional changes, click Apply, then click on the next feature to set.

    • If you're done, click OK.