Business support

Changing the settings for Call Forwarding Always

After you turn on the Call Forwarding Always feature, you can change the phone number you want to forward calls to and change the ring reminder setting.

To change the Call Forwarding Always settings:

  1. Open your browser or Microsoft Outlook with the Enterprise Assistant Toolbar.
  1. Click Services.

    The Services window opens with the toolbar features, displaying the last feature opened.
  1. Under the Incoming Calls menu, click Call Forwarding Always.

  2. Click the On or Off radio button.

  3. If you want to change the phone number to forward calls to, type the new phone number into the Call Forward to field.

  4. If you want the phone to ring to remind you that your calls are being forwarded, select the checkbox next to the Play Ring Reminder when a call is forwarded option. 
  1. Do one of the following:

    • If you want to make additional changes, click Apply, then click on the next feature to set.

    • If you're done, click OK.